Company email is a labor-intensive, mission critical function that clients have indicated they want taken off their plate if they felt it could be done in a cost-effective way that ensures security and reliability. The latest addition to the AIS Enterprise Managed Services (EMS) portfolio, e-CloudMail, was created to address this need.
AIS e-CloudMail is an affordable, fully managed, highly reliable, Microsoft Outlook-compatible email and collaboration service with an emphasis on security. It leverages the robust power architecture, security, network high-availability and network redundancy AIS data centers are known for, with its stellar Professional Services, Service Delivery and Client Services teams, to provide companies with outsourced, headache-free email that can keep up with the demands of their business.
e-CloudMail Managed Service
Key Features Include:
- 100% compatible with Outlook, Entourage, Thunderbird and other email readers
- Webmail access with full calendaring and contacts
- Multiple anti-virus and anti-spam engines
- Full IMAP, POP3, MAPI and CalDAV support
- Private "cloud" architecture with a 99.99% uptime guarantee
- Shared folders, contacts and calendar (full groupware feature set)
- Active Directory and SharePoint integration
- Compliance archiving with Web-based search capability
- Synchronizes with all current mobile devices including Android, iPhone, Blackberry and Windows Mobile.
AIS delivers the e-CloudMail service from its SAS-70 Type 2-certified data center which features enterprise-grade firewalls. Access to email is provided through secure protocols such as IPSec VPN, secure IMAP, and SSL (HTTPS). Message stores can be archived to encrypted WORM drives (Write Once, Read Many) for regulatory compliance and SAN snapshots are transmitted to secondary data centers for disaster recovery.
Getting Started:
To get started on e-CloudMail, clients are assigned an AIS service specialist who will gather basic information (number of seats, types of devices to support, features required) for the proposed new cloud-based enterprise email system. For most installations, the next steps involve provisioning services on the mail cloud, training for the new web and administrative interface, followed by the migration of users to the new collaboration suite.
If the installation is complex, where compliance or Active Directory integration is required, an AIS systems engineer will be assigned to guide the setup and migration process.
With e-CloudMail, clients have administrative control using a web-based interface for changing passwords, and adding/modifying/removing items such as accounts, distribution lists, and public folders. AIS will maintain operational control and has full responsibility for system maintenance and upgrades. Furthermore, AIS will provide Level 1 and Level 2 help desk support along with 24x7x365 email and phone support.
Ready to talk to an AIS e-CloudMail expert? 